From: Joris Lauwers
To: Premier Holidays
Date: 08 February 2010
Subject: Casa Julianna-Puerto Calero
We just arrived home yesterday from a relaxing holiday in Casa Julianna. All went fine and the house was beyond all expectations, so i would like to thank you for your support making this vacation a succes.
From: Charlotta Kajanus
To: Premier Holidays
Date: 30 November 2009
Subject: Villa Atlantic View, Fuerteventura
We had an absolutely amazing holiday and a lot of it was down to the villa. Since we have two small children we spent a lot of time "at home", so it was valuable for us to have a house in such good condition and being able to sit out in the evenings listening to the sea whilst knowing the children were securely tucked up in bed. Everything you said was correct - that the villa looked as shown on the website, the cot and highchair we had ordered as extra were there when we arrived and in good conditione condition. The view was absolutely fantastic!! But also that the villa was nicely furnished and in very good condition.
We would happily come back year after year!
From: Michelle Gifford
To: Premier Holidays
Date: 08 October 2009
Subject: Villa Seraphena, Lanzarote
The quality and standard of the villa coupled with its peaceful location made it a superb holiday choice and we will definitely be looking to book again. We have booked through Premier Holiday now on a number of occasions and you have never yet failed to deliver on service or quality.
From: Caitriona Whelan
To: Premier Holidays
Date: 10 September 2009
Subject: Villa Atlantic View , Corralejo, Fuerteventura
I am writing on behalf of Ms Norah Whelan, she and her family rented Atlantic View villa in Corralejo for two weeks ie the last week in August and first week in September 2009. The party was very impressed with the villa and the service offered by the caretaker and his wife, ranging from collecting and dropping us to the airport to ensuring that we had all we needed to make our two week stay as pleasurable as possible. We can highly recommend Premier holidays and the villa in Corralejo.
From: Ciaran Bradley, Dublin
To: Premier Holidays
Date: 27 August 2009
Subject: Las Pardelas, Fuerteventura,
Thank you for helping me to organise our stay in Fuerteventura. The villa was superb. It was spotlessly clean, beautifully decorated, with amble space and a pleasure to stay in. The entire area within the complex was always well kept and secure. The staff (Pascal etc) were a pleasure to deal with, from organising taxi's, to cleaning the villa and the pool, while also delivery the odd order of food from the restaurant, you only ever had to ask once and it was done, without ever invading on our privacy.
After arriving at the villa quite late due to flight times, it was a lovely touch to have water, juice and milk in the fridge, and some tea, coffee and biscuits beside the kettle. And on the day that we had to leave, Pascal and staff organised for us to have a late check out, which was very much appreciated as our flight home was quite late.
All the members of the party that travelled have nothing but good reports about the villa, the complex and the staff. I would have no hesitation in recommending it and I also hope to be able to stay there again myself.
From: Barbora Fuljer, Slovakia
To: Premier Holidays
Date: 06 August 2009
Subject: Villa Anastasia, Cyprus
we are back in reality again. I would like to thank you for a great holiday in Cyprus. Our accommodation was really perfect. There was a lot of sandy beaches to spend a perfect sunny day. I know for sure that next summer I will go on holiday with your agency with my friends. I have attached one foto from our trip to Paphos. One more time: THANK YOU SOOOOO MUCH!!!
From: Ruth Holden
To: Premier Holidays
Date: 06 August 2009
Subject: Villa Elena, Lanzarote
Everything - Perfect! The location was fabulous to get out and about and then return to our own little oasis. I couldn't recommend it enough. I like the friendliness and responsiveness of your staff before and during the holiday. Even though we only saw your rep on the first day we knew that we only had to pick up the phone and any problems were sorted. Really like the fact that you're left alone to enjoy your holiday and there is no hard sell for tours etc.
From: Rugh Holden
To: Premier Holidays
Date: 04 August 2009
Subject: Villa Elena
I just wanted to write and say what a fantastic week we have had at the Villa Elena in Matagorda. We couldn't fault anything. It was the perfect holiday. It has been a real culture shock returning to work today. We will definitely be returning next year (if not later this year).
From: Ann Robinson
To: Premier Holidays
Date: 26 July 2009
Subject: Villa Beatriz
Even though it was within easy walking distance of nearby pubs and restaurants it was so quiet and peaceful it was unbelievable!! Everything was fantastic, as soon as we can get flights sorted we are booking again for next year!! We enjoyed everything about this holiday so much so was gutted to come home!! have already told friends about premier holidays and have already priced up for next year, just looking for flights before we book!! thank you for making it an enjoyable stay
From: Sievwright
To: Premier Holidays
Date: 09 July 2009
Subject: Villa Viento
We were a mixed family party ages ranging from 60 down to 2 and it met everything we could have hoped for. It was close enough to Puerto Del Carmen and far enough away from neighbours that we would not cause them any problems with noise etc etc. The amount of space in the villa was superb and the pool was just amazingly suitable for teenage kids and also our 2 little toddlers. It was good to have a pool where almost the whole pool was within standing depth ( not much good for diving but great for everything else especially games and pool fun). Loved it! Plenty bathrooms and showers meant there was never any problems with people queuing to get themselves ready.
Patrick, the owner was extremely helpful and attentive, nothing was too much bother, we accidentally broke a couple of glasses and he was ever so laid back and unconcerned. Patrick also checked the pools chemical levels almost everyday so we were confident that the water was always safe for all to use. I cannot praise Patrick highly enough and he certainly played his part in us enjoying our stay at his villa. I would also like to say thanks to all at Premier Hoildays and would happily book with you sometime in the future. Thank you all. Everthing about your service seemed to be just as it should be so nothing stands out but thats how it should be I think.
From: Bateman
To: Premier Holidays
Date: 05 July 2009
Subject: Casa Patrina, Gozo
“We've just come back from a week on the beautiful island of Gozo.We stayed in a farmhouse in a little village called Xaghra,in the north of the island.The farmhouse,CASA PATRINA,was delightful,with 3 large bedrooms,a good sized pool beautifully lit at night and surrounded by a very private sun-terrace,with some shady areas for when the heat got too much ( which it sometimes did,even in June) and an interior of stone and slate and cast-iron..loads of character.Add to this the fact that it was situated within a very short drive ( or very long walk,but only on a cool day if you don't want to die of heat exhaustion) of two sandy beaches..a rare thing on Gozo..we couldn't have found a better bargain.
The nearest beach,Ramla Bay,was well equipped for the tourist with sun lounger and umbrella rental ( the lads renting them out are competitive and will undercut eachother.We got two loungers and an umbrella for 4 euros!) bouncy castles for the kids and pedelos for hire.There are two beach cafes which serve surprisingly good food. Gozo is very rural with small towns and villages dotted around the countyside.Every village has an impressive church,way out of proportion to the size of the village,but religious symbols and icons are very important to them. A boat trip around the island is a worthwhile excursion as it lasts around six hours and costs 30 euros with lunch included. On our trip we went right round the island with several stops for swimming and snorkling and a little diversion to the island of Comino and the Blue Lagoon. The staff at Zafira restaurant in Xlendi were fantastic..attentive and pleasant.
From: Adrian Martin
To: Premier Holidays
Date: 26 June 2009
Subject: Casa El Pino, Fuerteventura
Beautiful villa. Delighted to return. Lovely setting in wonderful location, you need a car. El Pino will live long in memory. excellent. Thanks again Premier, top drawer service as usual, as I keep telling the world. Quick response to queries. getting things sorted and showing respect. One of the most professional, attentive and friendly companies, I have dealt with in the tourism sector. Adrian
From: Jane Bannister
To: Premier Holidays
Date: 14 June 2009
Subject: Villa Rosita
Everything was excellent- position, pool, views. Premier Holidays are always friendly and informative. Booking is easy and straight forward. Serendipity staff at resort friendly and helpful - nice to see a familiar face on our first day. Brilliant! I am always recommending Premier to friends and colleagues. We hope to be holidaying again later in the year.
From: Helen Illingworth
To: Premier Holidays
Date: 11 June 2009
Subject: Casa los Delphines
Villa superb and pool and Hot Tub icing on the cake. Could not improve on it in anyway. Once booking the holiday with yourselves I found your communication excellent at all times. Louise and Tony in Lanzarote brilliant and the villa, pool and Hot Tub better than we could of hoped for. I would be happy to go back to the villa and will be recommending the villa and yourselves at Premier Holidays to others. Many Thanks Helen
From: Angus Dryden
To: Premier Holidays
Date: 08 June 2009
Subject: Villa Seraphena, Lanzarote
Great BBQ enjoyed many nights alfresco .the villa kitchen was very well equipped and the living area was very modern with a nice up to date TV. The master bathroom was nice and big with a great Jacuzzi bath and a good shower too. overall we really enjoyed our stay. This is our second villa we have booked through you and there will be a third as your service has been very good
keep up the good work we will see you next year
From: Jason Foreman
To: Premier Holidays
Date: 08 June 2009
Subject: Casa Isla, Lanzarote
This is our second villa we have booked through you and there will be a third as your service has been very good
keep up the good work we will see you next year. I had no problems with the booking any subsequent enquiries. At all times the staff were helpful and polite. I picked Premier by chance on the internet and was slightly apprehensive but I can not find fault with the service provided.
From: Andy Goddard
To: Premier Holidays
Date: 02 June 2009
Subject: Casa Carmen, Lanzarote
This villa is excellent, and should we come back to Lanzarote again, we wouldn't hesitate in using the villa and premier holidays. Excellent on all accounts. The Villa was very comfortable, quiet, and located close enough to facilities to be enjoyable, but far enough to be tranquil. It was a home from home. Premier Holidays has a great website, interactive, easy to use, and what you see is what you get. Really very professional, and very comprehensive services. Highly recommended.
From: Cath Birds
To: Premier Holidays
Date: 02 June 2009
Subject: Casa Bachus, Lanzarote
I cannot fault this villa at all. Everything was perfect. We had a fantastic holiday. The Villa was perfect and we will definitely be returning.
Great Service from Premier Holidays. It was a lovely gesture to send the text which we received the day after we arrived asking if everything was ok. We will definitely be recommending you.
From: Jonathan Cole
To: Premier Holidays
Date: 02 June 2009
Subject: Casa Turquesa, Lanzarote
The villa was excellent quality and fantastic value for money. t was more spacious than it looked in the pictures. It was very private. It had great views. The terrace got the sun for most of the day. It was a short walk to town, and very close to supermarkets etc, but far enough away to be peaceful and quiet during the day. The staff in the UK were very quick to help and made all of the necessary arrangements - transfers, delayed departure etc.
The staff in Lanzarote were very responsive, knew a lot about the villa and very very happy to help. When the rear door broke, someone came to fix it within 30 minutes of the phone call to report the problem.
From: Jim Mc Gee
To: Premier Holidays
Date: 01 June 2009
Subject: Villa Cleopatra, Cyprus
The villa was so peaceful for the entire holiday. We know the area very well and access to Cleopatra is very easy, with the completion of the motorway through Limassol, it is now only 2 hours drive from Larnaca airport.
This is the third year I have booked with Premier, I have never been disappointed. The standard of accommodation offered is wonderful, it makes for a very relaxing holiday, which after all is what we are trying to achieve.
From: Olivia Finneran
To: Premier Holidays
Date: 25 May 2009
Subject: Casa Graciella, Lanzarote
It was a very nice villa and we had a great holiday, it was our first time using a villa and I would definitely recommend to friends or doing the same again. Your staff were very friendly. Good and quiet location although very nearby the city.
The entire constellation was comparable as at home and there is no place like home.
From: Liz MacKenzie
To: Premier Holidays
Date: 04 May 2009
Subject: Villa Vista Maritima, Lanzarote
We have been to the Canaries at Easter for the last 7 years as a family, staying at a different villa each year. This was by far the best we have found. In fact we have already booked for next year!! As you can tell from the clean sweep of 10s we were very happy with all aspects of our holiday and will certainly be recommending Premier Holidays. Thanks.
From: Sinaed Fagan
To: Premier Holidays
Date: 04 May 2009
Subject: Casa Turquesa, Lanzarote
I loved the view. The patio was absolutely gorgeous, I loved having the BBQ there. I loved the flowers etc around the complex. I liked the fact that the pool was regularly maintained. The whole feel of the villa was bright, modern and airy and the kitchen was extremely well-stocked which was a great convenience. I've already emailed to say, that I thought the level of customer service was excellent. The website was great and everyone I dealt with from Premier Holidays was polite and friendly, I was extremely impressed.
Even when we arrived, I thought the welcome text was a nice touch. We really enjoyed our stay, thanks! I was a bit apprehensive about using a new holiday company and going to a villa that I'd never actually seen, so I was pleasantly surprised to find the villa was so clean, comfortable and modern.
From: Nigel Manley
To: Premier Holidays
Date: 04 May 2009
Subject: Casa Graciella, Lanzarote
Secluded with an excellent garden. The heated sinning pool and hot tub were excellent features. We had a wonderful holiday and would certainly recommend to others and will rebook ourselves. Excellent service and personal tough - thoroughly recommended.
From: Karen Nolan
To: Premier Holidays
Date: 01 May 2009
Subject: Villa Sanna, Lanzarote
The villa was great, so was the position. The service we got when we had any questions or problem was dealt with immediately and in a lovely pleasant manner. The people who own and look after the villa have thought of everything you could need while away from home. They have put a lot of effort and most of all care into everything. We will definitely stay again as we were made to feel so welcome and not just another "holiday maker". We will definitely use you in the future and have already passed on you name to various friends.
From: Susan gibbs
To: Premier Holidays
Date: 01 May 2009
Subject: Villa Estia, Cyprus
Loved the villa, don't think it could have been any better. The view was wonderful and the living room very relaxed. Premier always responded to questions returned calls promptly, it was a good experience
From: Angela Watson
To: Premier Holidays
Date: 01 May 2009
Subject: Villa Diva, Lanzarote
We just love the home to home feeling of this villa hence the reason we have been to it 4 times. Ian the property manager is a gem, and is really helpful as was the premier holiday rep she recommended amazing fish restaurant we had never been to and would never have found without her directions. Thanks once again to Premier holidays for fantastic service we had a great holiday.
From: Sue Morgan
To: Premier Holidays
Date: 01 May 2009
Subject: Villa Harmonia, Lanzarote
A wonderful and relaxing base from which to enjoy our holiday in Lanzarote. The pool and barbecue were fantastic. Also, many thanks for the thoughtfulness of your staff. We shall certainly be using your services again&I have recommended you to all my friends. Excellent service. Brilliant villas.
From: Michelle Gifford
To: Premier Holidays
Date: 01 May 2009
Subject: Villa Miraflores (formally Adsey), Lanzarote
The space and openness of the villa means you can't fail to have a relaxing holiday. The owners could not have been more helpful and 2 requests for help were dealt with immediately and without any fuss. We were extremely grateful. The speed at which you deal with things, we made one phone call regarding late stay on day of departure and the documents were hand delivered within half an hour. This level of service is extremely rare in the current economic climate. Thank you. We have now used you twice for our holidays and would strongly recommend you to anybody looking for excellent service and accommodation.
From: Rudolf Ploum
To: Premier Holidays
Date: 29 April 2009
Subject: Villas Buena Vista, Fuerteventura
Good and quiet location although very nearby the city.
The entire constellation was comparable as at home and there is no place like home. You give customers the feeling and idea that you really care for them and their holidays quality. Very caring or maybe even too caring. As indicated by sms: I will try to nominate your organisation and your people for the Nobel price for hospitality and for organizing perfect holidays....
From: Alan Reed
To: Premier Holidays
Date: 12 March 2009
Subject: Villa Stephanotis, Lanzarote
We booked this villa for 56 nights. The quite stunning views (which never failed to disappoint) and the homeliness of the place. Stephanotis is no ordinary rental. It's quite exquisite and well deserves all the high scores we've awarded it. We've always found that Premier Holidays deliver exactly what they've promised and offered swift and efficient response to any queries or requests which we made. We look forward to returning in 2010.
From: Melanie Price
To: Premier Holidays
Date: 11 February 2009
Subject: Casa El Pino, Fuerteventura
The area location was so quiet and peaceful, it was lovely. The pool was excellent and the patio was a suntrap. Everything was outstanding. Will definitely go back and certainly recommend to friends. Premier Holidays service was 10 out of 10
From: Gloria from Kent
To: Premier Holidays
Date: 10 January 2009
Subject: Thank you
We have always hired self catering accommodation before and up until now we have done this as a package deal. We now realize what we've been missing! We will book our own villa from now on as the property we stayed in was just gorgeous. Your Company treated us as people and not just customers. What more can I say, just superb.
From: Mark from Worcestershire
To: Premier Holidays
Date: 07 November 2008
Subject: Wonderful Holiday
Thank you for our superb villa, it was everything we were expecting and more. We didn't really want to go anywhere during our stay as we were happy to relax in the beautiful garden, while the children enjoyed the swimming pool. The bedrooms were comfortable and the kitchen well equipped. We will be back and definitely recommend to friends and family. Thank you again.
From: Mary from Dublin
To: Premier Holidays
Date: 28 October 2008
Subject: Highly Recommended
On behalf of myself and the party that travelled with me to Lanzarote, we would like to thank you for the professional manner in which you dealt with our holiday. From the time of our booking and our stay in the Villa, which was beautiful. We had a wonderful holiday and would highly recommend your Company and we look forward to travelling with you in the future. I would appreciate if you would pass on our appreciation to local Managers of the Villa and also the staff whom we met whilst there.
From: Stuart from York
To: Premier Holidays
Date: 18 September 2008
Subject: A Big Thank You to Premier Holidays
Just wanted to say a very big thank you to all at Premier after our airline went bust last week and all of your staff helped and assisted for the time we were stuck in Lanzarote. You all did everything to help and assist. A very big thank you to you all. I cannot remember a time when any company helped us like you did. Please pass on our sincere thanks to all the staff. Wonderful job.
From: Gillian from Dublin
To: Premier Holidays
Date: 07 August 2008
Subject: Brilliant Holiday
This was our first time to both book online and to book a villa. We were a bit nervous at first, but once we arrived the holiday couldn’t have gone better. The villa was perfect and the service from the staff at Premier Holidays both before and during our stay was brilliant. I have and will continue to highly recommend Premier Holidays to anyone looking for a villa holiday with great location and view. The booking, stay and holiday went so perfectly we felt like we were in heaven.
Premier Holidays is by far, the best Company I have dealt with for travelling. The staff are very helpful, friendly and polite. The service is outstanding. From start to finish we have absolutely no complaints.
From: Nicola from Derby
To: Premier Holidays
Date: 10 July 2008
Subject: The Best Holiday
This is one of the best holidays we have ever had. We hadn't really heard of Premier Holidays before, however we are so glad that we did. The customer service from Premier Holidays was outstanding and the whole experience was brilliant. We enjoyed the holiday so much we are already planning on returning next year. The whole experience from booking to departing the villa was excellent, the holiday went without a hitch. I would recommend your company to anybody. All I can say is thank you for a fantastic holiday.
From: Noel from Limerick
To: Premier Holidays
Date: 20 June 2008
Subject: Perfect Holiday
I would like to take this opportunity to say what a great holiday myself and my family had in Lanzarote. Many thanks to Premier Holidays as everything was perfect. I will have no hesitation in recommending these Villas to everyone I know and will definitely use them again in the future.
From: Euan from UK
To: Premier Holidays
Date: 15 June 2008
Subject: Feedback
The service was excellent. I'm returning with your company to Fuerteventura in July and I don't offer repeat business unless it is earned - so well done to you all. Exceptional, I will continue to use your services and encourage my family to do so also.
From: Janet from Lancaster
To: Premier Holidays
Date: 04 June 2008
Subject: Wonderful Holiday
We had a wonderful holiday, so I thought I would write and tell you. All 12 of us enjoyed the villa holiday. Everyone thought the villas were ideal and want me to book them again one day!
Thank you for all the efficient organization.
From: Ronald from Cambridgeshire
To: Premier Holidays
Date: 03 June 2008
Subject: Feedback
I liked the total professionalism throughout your organisation at every stage of the booking process, to your on-island representative. The plethora of extremely useful information including emergency contact details, through to your text message when in the villa asking if everything was to our satisfaction. What an excellent service - well done.
From: Jaki from Georgia, USA
To: Premier Holidays
Date: 13 May 2008
Subject: Wonderful Honeymoon
This was our honeymoon and a very special time for us at the villa. We spent a great deal of time relaxing on the veranda in the late afternoon and evening. Everyone I dealt with Premier Holidays was wonderful and I can't thank them enough for being there for me and constantly reassuring me. Thank you very much.
From: James from Dublin
To: Premier Holidays
Date: 10 April 2008
Subject: Thank you
I wanted to drop you a quick note to say thank you for all your assistance in organizing my recent holiday. We had a wonderful time. We were very pleased with the villa and the car hire and transfers all worked perfectly. I've no doubt I'll be contacting you again in the future and I'm happy to recommend your services to others (in fact I already have). Thanks again.
From: Helen from Staffordshire
To: Premier Holidays
Date: 04 April 2008
Subject: Memorable Holiday
Just a note to say how much we enjoyed our week in the villa. A super, spacious and well-equipped villa meant that we ended up spending most of the days at the villa rather than exploring! We all enjoyed the superb Jacuzzi and as for the bathroom, we felt like royalty. We have had a memorable holiday made possible by fantastic living accommodation - we cannot wait to come back.
From: Veronica from Plymouth
To: Premier Holidays
Date: 18 March 2008
Subject: Wonderful Holiday
We have just returned from a wonderful holiday in one of your villas. This is the second time that we have dealt with your company and it certainly won't be the last. You are all so helpful when booking the accommodation and it is always first class. One couple who have never been before and were a little dubious couldn't get over the standard of accommodation for the cost, it was excellent. So from us all thank you. It was brilliant.
From: Alan and Mary from Suffolk
To: Premier Holidays
Date: 15 February 2008
Subject: Splendid Time
Just thought we'd let you know that we had a perfectly splendid time. All the arrangements made by Premier Holidays were spot on, thank you for that. We were impressed by the service plus the attention to and accuracy of the detail. We'll definitely be calling upon the services of Premier Holidays again. So thanks again and please pass our appreciation on to everybody involved.
From: David in County Dublin
To: Premier Holidays
Date: 03 February 2008
Subject: First Villa Holiday
My wife and I would ask you to convey to everyone at Premier Holidays our sincere thanks. We have not experienced a holiday in a villa before and we were certainly very impressed. We really enjoyed the experience. The villa was excellent and the standard of the accommodation was first class. We took full advantage of the facilities and the swimming pool was perfect. The contact we had with your local representatives was minimal but very helpful and courteous. An experience thoroughly enjoyed and we hope to repeat it in the not too distant future.
From: Sheree from Jersey
To: Premier Holidays
Date: 17 January 2008
Subject: Perfect
I have just returned from our family holiday. I would like to pass on a huge thank you on behalf of the whole family for all the help and support which made the holiday so special to us. The villa was beautiful and also perfect for our needs. I could not fault the accommodation and having nothing but good things to say about it. I will definitely use Premier Holidays again for any future villa holidays and will not hesitate to recommend you to friends and colleagues (in fact I have already done so.) It is so refreshing to get so much help and I wanted you to know that it is much appreciated. It is nice to deal with such genuine and helpful people.
From: Mr and Mrs Cargill
To: Premier Holidays
Date: 10 August 2007
Subject: Holiday in Cyprus
Just to say what a wonderful holiday we had in Coral Bay Cyprus. It was such a beautiful, well kept villa. I would not hesitate to recommend your company to other friends.
From: Angela from Manchester
To: Premier Holidays
Date: 12 July 2007
Subject: Excellent Service
Excellent service... I can honestly say I can not find anything to complain about.
I was worried about not using a travel agent for the first time and booking on line but I now know that I need not have worried.
From: Sue from Bristol
To: Premier Holidays
Date: 09 July 2007
Subject: Premier Holidays
Since first using Premier Holidays in 2005, we haven't used any other company when booking villas. The service is excellent and the quality of the properties we have stayed in has been superb. I have already recommended it to friends and know that one has now used you twice.
From: Allister from Aberdeen
To: Premier Holidays
Date: 06 July 2007
Subject: Well done!
I like the range of villas on offer. Your web site is 1st Class, easy to use and with the addition of the photos has removed uncertainties. Well run business. I have passed your web site onto several friends.
From: Nina from Telford
To: Premier Holidays
Date: 28 June 2007
Subject: Our Holiday
If every trip I had taken turned out as well as this one it would be great.
I couldn't fault your company at all. The personal touch, there was always someone at the end of a phone to answer any question. I took my son, daughter-in-law and two grandchildren on this holiday, your company provided a great service.
They all say they want to go back there next year, my son sang your praise many times. Well done Premier Holidays. We had a wonderful time.
From: Maggie from Sheffield
To: Premier Holidays
Date: 28 June 2007
Subject: Thank you for a lovely holiday.
Thank you very much for the speed with which you answered my queries and responded to my emails. We were impressed with your service and I have already recommended you to friends and family.
Thank you for helping us have a lovely family holiday.
From: John from Scotland
To: Premier Holidays
Date: 19 June 2007
Subject: Excellent Service
Excellent standards and service yet again. This was our 4th villa holiday with Premier Holidays and I look forward to many more.
From: Colin from Bewdley
To: Premier Holidays
Date: 13 June 2007
Subject: Holiday in Cyprus
Your service was helpful and attentive. This was our first villa booked with Premier Holidays and we are very happy to consider using you again and recommending you to friends.
From: Paul from Bolton
To: Premier Holidays
Date: 10 June 2007
Subject: Excellent Villa
The villa itself was excellent, couldn't find fault with the property at all. We would definitely look at booking again. The service and attention from Premier Holidays and Viajes Luz Del Sol was great! no worries!
From: Henry
To: Premier Holidays
Date: 25 May 2007
Subject: Villa in Gozo
I was exceptionally impressed by all aspects of the customer care and service, whilst in the UK booking and making special arrangements and the level of service on our arrival, all was superb. Thank you for a wonderful holiday, it was our first with our 6 month old son and was perfect.
From: Steven from Leeds
To: Premier Holidays
Date: 17 May 2007
Subject: Stress Free Holiday
From using the website to the return flight home, the telephone staff, to the staff in Lanzarote, 110%. We have always gone on package holidays, but never again. Nothing has been too much trouble for your staff, and we have enjoyed the most stress free holiday ever, from booking to finishing the holiday, thanks to yourselves. THANK YOU for everything.
From: Sandra from Manchester
To: Premier Holidays
Date: 09 May 2007
Subject: Relaxing Holiday
Everyone was very friendly on the phone. Everything went extremely smoothly from booking to airport pick ups. The holiday was more relaxing than I expected with booking things separately i.e. villa and flights. Thank you.
From: Kim in Bournemouth
To: Premier Holidays
Date: 20 April 2007
Subject: Return Customer
Our last visit to the villa was a return booking for I think the 5th time. We can come away knowing that the holiday accommodation is going to be of the best quality and very clean. It really is like coming "home" all the staff are wonderful and made us feel so welcome. I will and already have recommended your company. Thank you once again.
From: Carol from Sheffield
To: Premier Holidays
Date: 02 April 2007
Subject: Our Holiday
First time I have used Premier Holidays and will definitely think about using them in the future. The overall service was excellent. My e-mails were dealt with promptly. Very friendly service. We booked transfers to and from the airport and the service was excellent. The driver was waiting for us when we landed and came to pick us up in plenty of time for our flight back. The whole experience was very relaxing and went very smoothly.
From: Mary in Southampton
To: Premier Holidays
Date: 28 March 2007
Subject: Thank you
We have used you for 3-4 years and have not had any issues. We like that we can contact you by email or phone, which is speedy and no hassle. Your staff are well informed and friendly, no issue is too much trouble.
From: Samantha Dwan
To: Premier Holidays
Date: 01 February 2007
Subject: Villa Leontis, Fuerteventura
We have just returned from our week's holiday in Fuerteventura and would like to say how much the family enjoyed the holiday.
The villa was lovely and had everything we needed, it felt like a real home away from home and it is definitely a bonus having your own pool on your doorstep. If we decided to return to Fuerteventura in the future we would certainly consider staying there again.
From: John in Kilmarnock
To: Premier Holidays
Date: 11 December 2006
Subject: Your Service
Excellent! When booking a villa holiday, this is the first website I look at.
From: Janette in UK
To: Premier Holidays
Date: 08 November 2006
Subject: Your Service - Thanks!
This is our 3rd booking with Premier and we are always very satisfied - that's why we come back again.
From: Rhona in Scotland
To: Premier Holidays
Date: 28 October 2006
Subject: Thanks!
The level of customer service provided by all of your representatives was second to none. We really liked the personal and friendly touch and the way that nothing was any trouble made it very much easier to book the holiday. Your staff could not have done more for us right from the start to the finish. Please give our heartfelt thanks to everyone who was involved in our booking and for all the extra help and advice they gave me. It made our holiday much more enjoyable and relaxing. Thank you.
From: Eric in W. Midlands
To: Premier Holidays
Date: 28 October 2006
Subject: Our Holiday
Excellent holiday. Excellent service. We have never been treated so well by a holiday company. Thank you for everything.
From: Tom in Wrexham
To: Premier Holidays
Date: 27 October 2006
Subject: Thanks!
As your records should show we have become loyal customers of Premier Holidays. The quality of villas and service provided is excellent. We intend to continue holidaying with you and recommending your services.
From: Patrick Johnson
To: Premier Holidays
Date: 25 August 2006
Subject: Casa Calma
Thank you for a great time in your villa (Casa Calma). I must say the service from you guys is second to none. You really are good at responding to your customers needs. I must say the position of the villa is ideal as you can get everywhere, well chosen. Mel thank you personally for helping me on the night I arrived, you really were great in helping me to get into the villa. Keep up the good work as I will definitely be using you again
From: Tony McNally
To: Premier Holidays
Date: 25 August 2006
Subject: Villas Flamingo - Patricia
We recently enjoyed a fantastic holiday at Villa Patricia in Playa Blanca, Lanzarote. We thoroughly enjoyed every aspect of our stay. We took my mother, 2 nephews and my sister-in-law with us and they had a fantastic time. When we decided to take everyone, we were a bit concerned that we'd not be able to relax ourselves, but this was not the case. Everything from the pick-up at the airport, our arrival, our stay and drop-off at the airport on return, went without a hitch. I would like to comment on how wonderful the cleaning team were, because we arrived early and they were just finishing off, but they gave us a warm welcome, gave us all ice lollies and spent time telling us about life in Playa Blanca. Each time the cleaning team visited, they asked how we were enjoying ourselves and if they could help in anyway, brilliant!! Finally, we have been taking holidays in Playa Blanca for the last 6 years and this was the first time we have booked through Premier, now we don't see any reason to go with anyone else!
From: Wright Family
To: Premier Holidays
Date: 30 July 2006
Subject: Villa Katina, Cyprus
We have now returned from our excellent holiday in Cyprus. The villas was gorgeous, one of the best we have stayed in. We will definitely be going back, thank you so much.
From: Bridges Family
To: Premier Holidays
Date: 30 July 2006
Subject: Villa Viento, Lanzarote
Just a brief note to thank you for helping to make our holiday the great success that it was. Your help and advise regarding the villa, the pool, the freezer and the availability of Gluten-free goods on the island certainly helped to put our minds at rest before we travelled - and proved to be spot on once we had arrived. Villa Viento was one of the best villas we have ever stayed in. The description on your website was excellent and happily, true! Yours will be the first site we visit when we come to plan next year's holiday.
From: Kay Orgill
To: Premier Holidays
Date: 13 June 2006
Subject: Villa Solana, Fuerteventura
We had a lovely holiday, in every respect, and the villa was super! We thought your service was excellent and have recommended you to our friends already! We will definitely book with you again - hopefully soon!!
From: Leisa Voller
To: Premier Holidays
Date: 23 May 2006
Subject: Fuerteventura
We used your company to book our holiday in April this year, we went to Fuerteventura. We had a fantastic time and wanted to put down in writing how pleased we were with everything. I contacted you to organize the holiday and found you all to be professional and helpful, (an unusual thing in this day and age). The villa was excellent, everything we hoped for and more. It was furnished to a good standard, it was spotlessly clean and a pleasure to stay in for the fortnight with my family. The housekeeper was friendly, very helpful and obviously runs a tight ship. If all the villas you have are half as good as Villa Alicia was, you now have a lifelong customer. I have recommended Premier Holidays to several people now and would certainly use you again. Thank you for providing a first class service.
From: Angela Watson
To: Premier Holidays
Date: 16 May 2006
Subject: Cyprus Villas
We have stayed with you twice before in Lanzarote and have travelled with most of the big name companies, but none have been as efficient and as helpful as Premier Holidays - from booking our holidays through to the transfer at the airport and the representative at the villa, it was excellent service. Keep up the good work.
From: Dawn Bradshaw
To: Premier Holidays
Date: 28 April 2006
Subject: Villa Catalana - Costa Teguise
I just wanted to e-mail to say how helpful and kind all the staff were on our recent holiday in Lanzarote. At the airport on the way home I had occasion to speak with two families who had also been staying on Lanzarote in a villa. Their booking, with a different Villa Company, had been changed two weeks before departure and instead of a villa in Puerto Calero, they found themselves in Tias. I immediately gave them your web address and told them about our fabulous villa and excellent service. Once again, many thanks. I can't wait to get back - in fact, I found myself looking at the bilingual school down the road as I am a teacher, wondering if it isn't time to make a change!!
From: Pamela brown
To: Premier Holidays
Date: 30 November 2005
Subject: Villa Beatriz
I have just returned from our week in Lanzarote. We had a
wonderful week and the villa was fabulous. The transport was excellent to and from the airport and the directions and information from Premier Holiday's was very good. We will certainly use Premier Holidays in the future.
From: Jane&Craig Morris
To: Premier Holidays
Date: 20 October 2005
Subject: Villa Mimosa, Fuerteventura
We have just returned from a week at Villa Mimosa in Fuerteventura. It was excellent! The villa was immaculate, luxurious and everything it promised to be. The ease of booking this holiday over the internet with Premier Holidays has been excellent. We had excellent directions which were straight forward along with the instructions for our arrival. We are going to return in January and August!!
From: Mark Newman
To: Premier Holidays
Date: 19 September 2005
Subject: Villa de las Olas
Just a quick note to say 'Thank You' to all at Premier for great service and a lovely holiday. The accommodation and local management were excellent. Our requests were handled in a quick and professional manner that ensured a stress-free holiday.
From: Ms Gilmartin
To: Premier Holidays
Date: 09 September 2005
Subject: Dar Ta Mario - Gozo
I have recently returned from a holiday in Gozo organized by your company, and I would like to take this opportunity to thank you and all your representatives on the island for making our holiday a truly memorable one! The villa was spectacular and everything we could have wanted and more. Your staff have been courteous, and extremely efficient and helpful, not only over the phone but also in person. I will certainly be recommending your company to anyone and everyone I know, as will my friends. Thank you once again for an amazing holiday and I will be in touch soon about booking a holiday with you for next year.
From: Mr&Mrs Harris
To: Premier Holidays
Date: 25 August 2005
Subject: Villa Adsey
We are just dropping you a line to let you know that we have had a lovely week at the Villa Adsey. It was the most relaxing holiday that we have had. We will certainly be choosing another villa with Premier Holidays, thanks for the excellent service.
From: Ewart Family
To: Premier Holidays
Date: 24 August 2005
Subject: Villas Hibiscus, Fuerteventura
What can we say? The villa was beautiful. Everything we could have hoped for. The finishing touches i.e. flowers around the villa, towels made up as animals on beds, water, tea, milk, coffee etc made for a really warm welcome. The cleaning was good and the staff were very pleasant. Only one complaint - we had to come home! Many thanks for making our holiday. Premier are definitely to be recommended.
From: Tina Foskett
To: Premier Holidays
Date: 22 August 2005
Subject: San Jacinto
I have just returned from Lanzarote and am very impressed with both the accommodation and service that we received. We had the best holiday ever and I will certainly use Premier Holidays again.
From: Wendy French
To: Premier Holidays
Date: 12 August 2005
Subject: Villas Fuerteventura Golf
We have just returned from our holiday in Fuerteventura and I just wanted to say what a fantastic time we had. The villa was superb and you could not ask for more - it had every comfort you would need. Thank you very much.
From: Amanda Mills
To: Premier Holidays
Date: 06 August 2005
Subject: Villas Marquesas
Fantastic holiday! Seven of us have just returned from Fuerteventura, staying at Villas Marquesas which was brilliant. The adults and the kids had loads to do and the villa was excellent if you wanted a bit of peace and quiet. Last year all of us stayed at Casa Mimosa in Lanzarote which was brilliant and once again we will be using Premier for a holiday in Gozo in March. Well done Premier.
From: Joe Sweeney
To: Premier Holidays
Date: 23 July 2005
Subject: Casa Calma
Just a short note to say thank you. We had a wonderful holiday in Casa Calma and we are looking forward to next year already. Thanks again to everyone at Premier Holidays.
From: Neil Boyd
To: Premier Holidays
Date: 07 July 2005
Subject: Casa Isla
We returned last week from our stay in Casa Isla and just wanted to take the opportunity to express our satisfaction with the whole holiday. Everything from the transfers through to the villa was perfect. We have already recommended Premier to friends and hopefully we ourselves will be back to book with you again soon.
From: Leese Family
To: Premier Holidays
Date: 01 July 2005
Subject: Villa Sharde
We have just returned from a two week stay at Villa Sharde in Puerto del Carmen. I just wanted to say what an amazing villa - the photos on the site do not do it justice. I would have no hesitation in recommending Premier Holidays to other people. Fantastic holiday all round!!
From: Linda Crosbie
To: Premier Holidays
Date: 31 May 2005
Subject: Villa Miraflores, Lanzarote
Please can you pass on my thanks to all at Premier Holidays for a great holiday we had in Lanzarote. Villa Adsey met all of my expectations and more and I am so pleased that you suggested this property. It was just perfect.
From: Mrs Hinchliffe
To: Premier Holidays
Date: 23 May 2005
Subject: Casa Aviva
We have just spent a week at Casa Aviva. The villa itself is stunning. The pool and gardens are so relaxing and Lajares has plenty to offer. We really had a fantastic holiday and are looking forward to booking again for later in the year. Many, many thanks. I would also like to thank the staff for the help we were given. Looking forward to our next holiday with Premier.
From: Paul Boddington
To: Premier Holidays
Date: 03 May 2005
Subject: Villa Diva
Having just returned from our week's holiday in Villa Diva, Lanzarote, I wanted to say how fantastic the villa was and how it exceeded our expectations. Having previously stayed in many 5 star hotels all around the world, the standard of accommodation was second to none. The service provided from all (including the transfers) was superb and very customer focused.
From: Ronan&Lesley Littlejohn
To: Premier Holidays
Date: 19 October 2004
Subject: Casa Isla, Lanzarote
We would like to thank you very much for the first class accommodation on our holiday. We will certainly be using you again and telling others about Premier Holidays. Once again many thanks.
From: Colleen Summers
To: Premier Holidays
Date: 17 October 2004
Subject: Finca Ensuenos, Lanzarote
We have just come home from our holiday in Lanzarote. I am just emailing you to say thank you for everything. The service was superb and the villa was excellent. We will definitely book with you again. Thanks for everything.
From: Steve Pickles
To: Premier Holidays
Date: 23 August 2004
Subject: Villa Gavilanes, Lanzarote
Once again a huge thank you for an excellent holiday - 2 weeks in this enormous, outstanding villa. As with the previous bookings with your good selves everything went to plan, not a single hitch.
From: Sharon, UK
To: Premier Holidays
Date: 08 December 2003
Subject: Casa Los Delfines
We have just got back from one of the best holidays EVER. The villa was excellent and your service excellent.
From: Barbara in UK
To: Premier Holidays
Date: 01 November 2001
Subject: Feedback - Compliment
Hi everyone, just thought I would e-mail you to let you know we had a fabulous holiday in Lanzarote. We have been to the island five times and have always enjoyed it, but this was even better. The accommodation was absolutely brilliant. It is the first time we have booked a holiday to the island through the internet, it has always been package deals to apartments through Travel Companies on previous occasions. BUT NEVER AGAIN!! We will definitely be back again next October and booking with your company. We want to book the same villa for next year and I will contact you once I have the school holiday dates for next year. The standards of the accommodation was second to none and we will definitely be recommending you to our friends and family. Once again many thanks for a wonderful holiday.
From: David Bratley
To: Premier Holidays
Date: 01 January 1900
Subject: Villa Timanfaya. Lanzarote
Just to let you know that we had a fabulous time on holiday -- the villa is fantastic and I would recommend it to anyone. We will certainly go back next year
From:
To: Premier Holidays
Date:
Subject:
That everything you said was correct - that the villa looked as shown on the website, the cot and highchair we had ordered as extra were there when we arrived and in good condition.
From:
To: Premier Holidays
Date:
Subject:
We had an absolutely amazing holiday and a lot of it was down to the villa. Since we have two small children we spent a lot of time "at home", so it was valuable for us to have a house in such good condition and being able to sit out in the evenings listening to the sea whilst knowing the children were securely tucked up in bed.
We would happily come back year after year!
From: Wendy Kelly
To: Premier Holidays
Date:
Subject: Villa Yaiza
We have just returned from a wonderful holiday in Fuerteventura. We would definitely recommend using Premier Holidays to anyone and would not hesitate to book though you again the next time we go away. Having a private villa this year has changed the way that we will holiday in the future. No more package holidays for us. Thank you to all involved.
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